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Randstad US customer service representative in farmingdale, New York

customer service representative.

  • farmingdale , new york

  • posted april 15, 2024

job details

summary

  • $17 - $18 per hour

  • temp to perm

  • high school

  • category office and administrative support occupations

  • referenceAB_4515061

job details

Are you looking to get your foot in the door with a large company? Do you have some customer service experience, but want to expand on it? No one is giving you your big break?

We have the right opportunity for you! We are seeking professional Customer Service Representatives that have great communication skills for our largest client in Farmingdale, NY! We are open to both entry level and experienced candidates with an upbeat personality, great communication skills and the ability to multi-task in a fast paced environment. If you are interested, please to this posting today or send your resume to jenn.eng@randstadusa.com for immediate consideration!

salary: $17 - $18 per hour

shift: First

work hours: 9 AM - 6 PM

education: High School

Responsibilities

  • Assisting customers in telephone sales and online support over the phone (50-100 calls a day)

  • Selling extended service protection plans and product installations on selected merchandise

  • Offer excellent customer support for customers who have purchased items on website or at one of our 66 showrooms

  • Review of online orders to provide online fraud protection

  • Tracking and expediting orders on a daily basis

  • Direct customers to product information resources, including those available on the Internet

  • Gain knowledge of current and new products with the ability to communicate their features and benefits to customers

  • Attend product and sales training meetings as requested by sales manageme

The essential functions of this role include:

  • working weekends

Skills

  • Follow-up

  • Active Listening

  • Telephone Etiquette

  • Call Center Support

  • Client Service

  • Empathy

  • Adapting to Change

  • Typing Skills

  • Basic Software Skills

  • Basic Computer Skills

  • Customer Service

  • Customer support

  • Answering Phones

  • Microsoft Office

Qualifications

  • Years of experience: 0 years

  • Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

JE

jennifer eng

  • +1 631 427 1096 (tel:+1 631 427 1096)

  • jenn.eng@randstadusa.com

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