Job Information
SISK FULFILLMENT SERVICE INC Customer Service Representative in Federalsburg, Maryland
Are you looking for an exciting career opportunity? Join our TEAM! We are currently looking for a talented team player to assist our Senior Account Executives with their daily tasks as well as provide additional support for other office personnel with billing, filing, data entry, etc.
Duties:
- Answer incoming calls in a pleasant, courteous, and efficient manner
- Sort, match, and input daily postage records and gain an understanding of the shipping system.
- Expertise in Excel for the purposes of monthly billing to clients and manipulating excel files with order information to be uploaded to OMS.
- Work in OMS to set up kits, inventory, and details regarding the job.
- Assist in setting up jobs in production and inspect the jobs as they are being processed.
- Participate as a key team player by supporting operations as needed.
- Follow Standard Operating Procedures (SOPs) and update when necessary.
General Qualifications:
- Previous experience in billing, customer service, or related fields is preferred.
- Experience with Microsoft Word and Excel.
- Detail-oriented with strong organizational skills.
- Positive and upbeat attitude.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
**People with a criminal record are encouraged to apply.