Job Information
3Rivers Federal Credit Union Assistant Branch Manager in Fort Wayne, Indiana
+-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | | | | | Assistant Branch Manager | | | | | | | | | | | | | | | | | | | | Reports To:Branch Manager | | | | | | | | | | | | Location:Onsite, Provides support to Scott Rd Branch AND Columbia | | City Branch | | Position Type:Non-Exempt | | Process Manager | | | | | | | | | | | | | | | | | | | | Pay is commensurate with experience and education. Top of the range | | is based on being in a role with relevant experience in a relevant | | industry. | | | | | | | | | | | | | | | | | | | | Position Summary | | | | | | | | | | | | | | | | The Assistant Branch Manager uses workforce optimization to align the | | team based on membership needs using effective scheduling and time | | management techniques. Clarifies expectations by communicating so | | team members understand what they need to do, how they need to do it, | | and what results must be achieved. Assists with approval of payroll | | and vacation requests as needed to ensure membership needs and | | work/life balance is achieved. Maintains user-level knowledge of | | relevant software and systems such as Core, Lending, Budget, Payroll, | | Compliance, Coaching, etc. Executes effective delegation and | | monitoring to direct day-to-day activities of team to ensure member | | satisfaction and reinforce branch objectives and priorities. | | Incorporates project management to balance priorities and | | participation in 3Rivers initiatives and knows when to start or stop | | activities as needed. Handles all escalated member issues to | | resolution and follows up with internal team as necessary. Recognizes | | how well the team understands compliance concepts and integrate | | compliance policies and procedures in teams everyday work. Coaches | | team to remember how these policies affect the membership. | | | | | | | | | | | | | | | | | | | | Knowledge Requirements | | | | | | | | - Strong service skills | | - Strong service coaching skills | | - Knowledge of markets, competitor activities, problems and | | developing trends within assigned location | | - Strong knowledge of all electronic delivery products, other | | credit union products and services | | - Loan trained and qualified | | - Knowledge of the fundamentals of lending, policies, and | | principles | | - Good motivational and training skills | | - Good verbal communication skills | | - Thorough knowledge of all deposit, small business and consumer | | loan products | | - Adheres to all federa