Job Information
Robert Half Account Manager in Frankfort, Illinois
Description
We are offering a contract to hire employment opportunity for an Account Manager in the Chemicals Manufacturing industry, based in FRANKFORT, Illinois. This role involves a high level of customer service and account management, requiring strong computer skills and telephone skills. The position demands a high level of attention to detail, the ability to meet strict deadlines in a fast-paced environment, and the capacity to manage multiple customer accounts.
Responsibilities:
• Act as a floater between territories, managing specific areas strategically
• Provide strong customer service and account management
• Utilize strong computer skills, including MS Office Suite and any mainframe system use
• Handle an average of 30-40 calls per day, coordinating shipping, entering orders, and managing emails from different sales reps
• Demonstrate a high level of attention to detail in all tasks
• Meet strict deadlines in a fast-paced environment
• Multitask effectively, managing 200+ customer accounts
• Leverage a manufacturing background, with preferred experience in SAP, logistics, and import/export/international shipping
• Build relationships with clients and sales reps to ensure smooth operation of territories.
Requirements • Minimum of 3 years of experience in Account Management within the Chemicals Manufacturing industry
• Proven record of successfully managing customer accounts
• Strong interpersonal skills for building relationships with clients
• Excellent communication skills, both written and verbal
• Ability to negotiate and manage contracts effectively
• Proficient in using customer relationship management (CRM) software
• Ability to analyze sales statistics and identify areas of improvement
• Strong problem-solving skills to address client issues and ensure their satisfaction
• Ability to work independently as well as collaboratively in a team environment
• Proven ability to meet and exceed sales targets
• Bachelor's degree in Business, Marketing, or related field preferred.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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