Job Information
TEKsystems Patient Financial Counselor in Fresno, California
Description:
Job Purpose:
The Financial Counseling is dedicated to follow through of guidelines for financial counseling, financial assistance, and collection practices for all medically necessary services while ensuring access for all patients.
Essential Functions:
• Complete daily financial counseling workflow included but not limited to:
Running Daily Schedules for consults, new/added procedures
Completing VOB and cost estimates
Collect on all time of service payments for patient responsibility
Applying for financial assistance
Applying for Medicaid/Medi-Cal
Coordinate with Early out collections partner for payment plan and payment financing options
• Responsible for monitoring and collecting on all outstanding patient balances owed.
• Complete Applications for assistance and patient assistance programs based on clinic need.
• Apply and Track all financial assistance applications in assist point.
• Ensure maximized assistance gained for all patients based on coverage needs.
• Coordinate educational calls with all patients to ensure financial literacy of their insurance and assistance options available according to their individual needs and eligibility.
• Conduct campaigns for patient education specific to open enrollment opportunities
• Initiate and track all charity care applications according to ION policy
• Work closely with other Onsite Financial Counselors, Patient Navigators, front office staff and clinical staff to ensure smooth collection process.
• Maintain month Key performance indicators establish both individually and in team setting.
• Deliver monthly KPI’s to manager on time for prior month.
• Regular attendance and punctuality.
Additional Skills & Qualifications:
Qualifications and Education Requirements
• Ability to work a flexible schedule as necessary.
• 2 years’ experience in medical office setting working with medical insurance, coding and financial matters.
• Working knowledge of medical terminology as well as ICD-9 and CPT codes.
• Strong written/verbal communication, financial assessment, advocacy and crisis response skills, applied within established guidelines of the center.
• Strong competency of Microsoft Word, Power point and Excel
• Associates Degree or an equivalent combination of education and experience.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.