Job Information
University of Florida OPS Information Technology in Gainesville, Florida
OPS Information Technology
Apply now (https://secure.dc4.pageuppeople.com/apply/674/gateway/default.aspx?c=apply&lJobID=531223&lJobSourceTypeID=796&sLanguage=en-us) Job no: 531223
Work type: Temp Part-Time
Location: Main Campus (Gainesville, FL)
Categories: Information Technology
Department: 27010703 - HA-TEACHING LABS
Classification Title:
OPS Information Technology
Job Description:
This OPS position is part of the UF Health Educational Technologies team. Position will assist application analysts with the daily operation of the SumTotal Systems learning management system (LMS) branded as myTraining. myTraining is a shared training management system between UF and UF Health.
Position duties include:
Troubleshooting application specific issues (i.e. application log errors, research on new functionality available, testing new courses)
Directly working with customers for common support issues (i.e login issues, courses not working, finding the right training)
data management (i.e. cleaning up user accounts, old reports, inactive classes)
various technical projects (i.e. system upgrades, documentation)
Expected Salary:
$15.00 Per Hour
Minimum Requirements:
Minimum of one-year experience in technical customer service or other relevant experience. Must have excellent customer service demeanor, verbal communication and ability to problem solve. Quick learner in navigating web-based applications.
Preferred Qualifications:
Special Instructions to Applicants:
Please upload the following - CV or Resume, Cover Letter and List of Professional References.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required:No
Advertised: 18 Apr 2024 Eastern Daylight Time
Applications close: 02 May 2024 Eastern Daylight Time