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BBC Distributing Front Desk Coordinator in Grand Rapids, Michigan

Front Desk Coordinator

Schedule: Monday-Friday, 8am-5pm with an hour lunch

Benefits:

  • No Weekends, Paid Holidays
  • PTO starting day 1
  • Medical, dental, vision insurance on the 1st of the month after 30 days
  • 401k plan with a % company match

"Thanks for calling BBC Distributing! This is (insert YOUR name here), how may I help you today?" We are looking for our Front Desk Coordinator at the Grand Rapids BBC Branch. All customers go through you, whether that's over the phone or walking through the door. Here is what we are looking for in our FDC's:

  • Deliver the best of the best in customer service, all day everyday!
  • Stock, clean, organize, and assist customers in the showroom.
  • Identify and build relationships with frequent callers like vendors and customers.
  • Update and organize customer files, paper and online. Organization is key!
  • Draw up invoices and statement to be mailed out and upload product orders into our systems.
  • Collaborate with all teams to support corporate projects.
  • Work with Microsoft Office Suite and other industry- specific software programs.
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