Job Information
Days Inn Front Desk Agent in Grayling, Michigan
Join the Days Inn team as a Front Desk Agentt at our prestigious hotel in Grayling. We are seeking a dedicated individual with exceptional guest service skills to be the first point of contact for our guests.
Duties:
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide information about hotel services
- Manage reservations and cancellations
- Assist guests with luggage and transportation arrangements
- Operate the phone system and direct calls to the appropriate department
- Process payments and maintain accurate records
- Ensure the lobby area is clean and presentable
Experience:
- Prior experience in guest relations, front desk, or customer service preferred
- Multilingual abilities are a plus
- Knowledge of hotel management software is advantageous
- Familiarity with phone systems and proper phone etiquette is beneficial Join our team and enjoy the following:
Benefits:
- Competitive pay
- Opportunities for career growth within the hospitality industry
Training provided to enhance your skills and knowledge If you have a passion for providing exceptional guest services and creating memorable experiences for our guests, we invite you to apply for the Front Desk Agent position at our hotel.