FirstBank Jobs

JOB DESCRIPTION Anticipated Hiring Range: $67,600 - $82,117 annually

This position is benefits eligible. Please view our benefits guide here.

Job Summary: Responsible for providing case-management support using the Housing First model, Trauma Informed Care, Harm Reduction and other evidenced based practice to individuals in need of housing and services. These include meeting someone currently homeless on the street, encampments or in shelter and supporting them through every step of the housing process. The Rapid Rehousing Case Manager role will be focused on housing stability and creating relationships with landlords.

The Rapid Rehousing Case Manager position is a full-time, term-limited position funded for 2 years from the date of hire, with the possibility of becoming permanent if additional funding is approved at a later date. This position is benefit eligible.

Experience, Knowledge, Skills: Minimum Requirements: BA/BS in human service field or equivalent combination of education, training, and experience. Two (2) years of related work experience in housing programs field or equivalent eligible.

OR

Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

Preferred: Bilingual in Spanish and English preferred.

Knowledge, Skills, and Abilities:

Ability to work independently in identifying and resolving issues, concerns and problems. Ability to acquire subject matter expertise in the functions and activities of the department, including applicable laws, rules, regulations, procedures and technical operations. Ability to use troubleshooting and analytical skills; oversee corrections within assigned specialty; read, interpret and apply complex technical documentation; analyze, evaluate and integrate business processes and procedure Ability to write logical, comprehensive, concise reports and correspondence; demonstrate good customer service and project management skills; communicate effectively orally and in writing using language understandable to management and staff. Ability to work effectively with other employees, clients, users and management; promote and maintain a team environment. Ability to develop recommendations and solutions with sensitivity to the issue, impact to organizational precedence, and desires of those affected by the recommendations. Ability to follow through on assignments; accept work assignments from multiple managers and work areas; handle multiple and parallel projects. Knowledge of the business and organizational structure of Colorado municipalities. Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal.

Essential Functions: Helps client apply for all possible housing resources by completing each step with the person. Orients participants and conducting intake interviews to collect information and assess the needs and strengths of each participant and/or family. Works with client to develop a client driven service plan. Provides direct supportive services to assist participants in meeting basic needs, addressing their action plan goals, and overcoming challenges. Facilitates referrals and serves as advocate on behalf of participants to assist them in securing services, entitlements and support to reach their goals. Collaborates with outside providers to coordinate client services. Actively recruits landlords willing to work in conjunction with the agency and locates affordable housing opportunities to meet the needs of the client population. Conducts and/or assists with housing searches, housing orientations. Networks with community agencies, for the purpose of coordination, and/or development of services. This might include attending community meetings, committee work, and/or presentations to interested agencies. Participates in monthly client group meetings, case reviews, staff meetings, training sessions, supervisory meetings, committee meetings, agency events, and other activities as directed. Serves as a liaison between landlord/property owners, community members, and service providers to help facilitate ongoing supportive services. Maintains and monitors confidential participant applications, records, HMIS data and reports as assigned. Provides home visits after person is housed based on the needs of that person, with a minimum of at least 1 visit a week per client. Responsible for ensuring person is connected with all needed services (behavioral health, medical, dental, eye, pharmacy and any other medically necessary resources or community support) and frequently attends all appointments with individual. Supports the individual with all activities of daily living as needed. Provides crisis intervention as required and in collaboration with clinical staff and community partners. Part of the weekly on-call rotation. Identifies goals and strategies to better conduct intake procedures, better serving the needs of the target population. Maintains up-to-date knowledge of regulations and requirements related to