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JOB REQUIREMENTS: Required online application available on website: www.nwtc.edu/jobs We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps. You belong here. See why you will love working at NWTC. POSITION SUMMARY Provide administrative support to the Career Services team. Perform high level of customer services to students, faculty, staff, and internal and external customers on a daily basis. Answer inquiries over the phone, via email and in person to internal and external customers regarding Career Services resources and service offerings. Assist in providing Career Services offerings/services. Enter and maintain student data in systems and compile statistical data for reporting purposes. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description. Essential Functions Statement(s) Perform high level of customer services to students, faculty, staff, and internal and external customers. Serve as first point of contact for students, community service representatives and college staff. Greet internal and external customers, determine nature and purpose of the visit, and provide appropriate service or referral. Provide technical and administrative support for the Career Services Referrals and To Do items. Respond to Career Services emails, texting queue, etc. Provide administrative support for the Career Services team. Coordinate travel arrangements, take meeting minutes, order supplies, pay invoices/reconcile credit card statements, enter student transactions, run reports, etc. Assist students/employers using the college job board, update/manage Career Services HUB page, maintain Career Services website and social media platforms. Assist with creation, changes and maintenance of department master schedule. Provide service to customers on career assessments, job search tools and resume reviews. Assist in developing and preparing for Special Events. Perform Career Closet duties that may consist of maintaining inventory, assisting visitors, and coordinating Foundation end of year report. Update/create marketing and survey materials for department. Provide administrative support to other Student Services departments as requested. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Minimum of one year of related experience. **An equivalent combination of education and work experience may be considered Cultural Competence: Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff. *NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing. Computer Skills: Microsoft Office Suite, ability to learn job board functionality, survey tools, career assessment tools, online student success program, data management systems (PeopleSoft preferred), online meeting tools, etc. ***** APPLICATION INSTRUCTIONS: Apply Online: www.nwtc.edu/jobs Other: NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, sex ( ncluding sexual orientation, gender identity, and gender expression), national origin, disability, veteran status, genetic testing or other applicable legislated categories, (\"each a protected class\"). Inquiries regarding the College\'s nondiscrimination policies may be directed to the Vice President for Diversity, Equity, and Inclusion at (920) 498-6826 or equity@nwtc.edu.