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North Carolina Agriculture & Technical State Unive Administrative Support Specialist -New Student Programs & Orientation in Greensboro, North Carolina

Description:

The role of this position is defined and impacted by the mutual working relationship established with the administrator. (“right-hand” to the administrator) The Executive Assistant to the Director of New Student Programs and Orientation serves as the principle personal and administrative support. There are situations where incumbents functions as an assistant the majority of the time, but still have some responsibilities of an operational nature. Work ranges from standardized office support assignments to performance of administrative duties involving decision-making and judgment. Public contact is a major component of positions, both internal and external to the organization. Work requires contact with program staff, managers of other units within the organization, representatives of other state agencies/universities, clients, service recipients, elected/appointed representatives, and the public. May coordinate business functions of the unit that include personnel administration, office coordination, budget monitoring, and management.

Manage and monitor a plethora of information impacting the director’s responsibilities; establish and maintain paper and electronic files and records pertinent to the overall operation of New Student Programs. Demonstrate an awareness of the programs, operational structure and director’s scope of responsibilities. Demonstrate working knowledge of policies, procedures, and processes required within the organization. Identify and resolve problems that would not require director’s direct involvement. Research and make recommendations for unusual situations. Establish, develop, and revise work standards, internal operating policies, guidelines, and procedures that directly relate to the work unit. Provide management support to ensure adherence to work rules, standards and guidelines. Knowledgeable of the link between the program and the organizational strategic plan. Collaborate with clients/external vendors to execute program activities. Make decisions within the boundaries of established program policy and procedure. Follow up with colleagues and resource providers to resolve issues.

Primary Function of Organizational Unit:

The primary purpose of the Enrollment Management Unit is to provide enrollment services to students. The Enrollment Management unit is comprised of the Office of Undergraduate Admissions, Student Financial Aid, Registrar’s Office, New Student Programs, and Transfer Articulation. These offices are service unit of the Division of Academic Affairs.

The Office of New Student Programs is housed in Enrollment Management. The University is committed to the equality of educational opportunity and does not discriminate against applicants based on race, color, national origin, religion, gender, age or disability. Moreover, its doors are open to people of all races and it actively seeks to promote racial integration by recruiting and enrolling a larger number of white students, as well as other ethnic minorities.

New Student Programs exist to provide education, leadership, and professional development in the areas of college student orientation, transition and retention. The Office of New Student Programs diligently works to connect the diverse range of undergraduates to the University so all students achieve academic excellence and find opportunities for intellectual exploration and discovery.

Internal job number: 000336

Requirements:

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Preferred:

Bachelor’s degree, preferably in business or a related discipline and equivalent combination of training and experience. Experience in higher education. Working knowledge of student programming and student development. Experience supervising students. Demonstrated teaching experience or experience leading workshops.

Job Closing Date: 08/31/2024

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