FirstBank Jobs

This is a job for a Patient Access Rep -- Full Time -- Day Shift -- Ochsner Gulfport Clinics position with a company located in the Meridian, MS area. 

Job Summary: This job schedules all patients for procedures based on the modality, department, length of test, and day of week. Obtains and verifies accurate identification and demographical data for the patient's permanent medical record, and assist in accurate reimbursement. Recognizes and maintains the confidentiality of all patient information, pre-registers all scheduled procedures, and ensures accurate billing by verification and/or authorization of all accounts.  Also accurately enters technical terminology for each test.

Education Required: High School diploma or equivalent

Work Experience Required: 1 year related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel retail and/or customer service related position.

Knowledge Skills and Abilities (KSAs): Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard. Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process. Must have computer skills and dexterity required for data entry and retrieval of information. Must be proficient with Windows-style applications, various software packages specific to role and keyboard. Strong analytical and problem solving skills.

Job Duties: Greets all patients in to the hospital following department's policies and procedures. Checks to make sure that patient has physician's order, insurance card(s) and picture identification. Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts. Responds appropriately to questions received from the client and uses communication techniques to ascertain that the client understands instructions.

Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

Physical and Environmental Demands: The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work a flexible work schedule (e.g. more than 8 hours a day). Must be able to sit for prolonged periods of time. Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to all communicable diseases.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free rom discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View the EEO is the Law posterand itssupplement, as well as thepay transparency policyfor more information. Affirmative Action Policy Statement. Ochsner is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.