Job Information
VCA Animal Hospitals Veterinary Assistant, Receptionist, North End Animal Hospital, Halifax, NS in Halifax, Nova Scotia
Veterinary Reception, Client Care
Location: Halifax, NS
North End Veterinary Hospital is welcoming a Client Care Coordinator to join our emergency care team.
This is an exceptional full-time opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role you will help our clients and their pets feel welcomed and appreciated!
Create a warm and welcoming environment for our patient and pet parents
Ability to answer a multiline phone system and manage walk-in patient care effectively
Placing outbound calls to pet parents for follow-up
Respond to and manage email correspondence; clients, referring veterinarians & internal office messages
Admitting and discharging pet patients
Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
Previous customer service or front desk experience in hospitality is an asset!
A love for all small companions animals!!
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!
VCA Canada Student Loan RRSP Program – Ask us more!
Competitive wages and benefits!
Annual uniform allowance
Exceptional career development: there is room to grow here!
RRSP Employer 5 % Match Program – saving for your future just got easier!
Extensive online anytime-anywhere access to journals and textbooks
Employee Assistance Program to support your health and wellbeing
Referral Bonus Rewards
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps!
About us! North End Animal Hospital is quickly growing in our bright and modern location in the North End of Halifax. Our commitment is to provide the best of both client and associate experience. Our clinic team is an active member of the community and we work as partners with our clients to provide the best quality care for their pets. At North End Animal Hospital, we take pride in practicing high-quality medicine and have a complete complement of in-house diagnostic equipment including; laboratory tools, as well as digital radiology, dental radiology, ultrasound, and extensive monitoring equipment.
Click APPLY now and join us!
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal-opportunity employer. If you require any assistance, please let us know.
#halifaxjobs, #vetassistant, #animalcare
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.