Job Information
Kuehne+Nagel Key Account Manager, Chinese speaking - NA Program in Hanoi, Vietnam
You will be part of our Sales + Marketing team, adding your consultative selling expertise + skills to the delivery of business growth.
Your Role
Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified area for Chinese speaking accounts.
Your Responsibilities
You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives:
To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, elicitingcustomer needs + selling our key products + services.
To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU’s.
To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM)
To monitor monthly performance against set targets ensuring that immediate actions address deviations.
To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.
To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.
Your Skills and Experiences
Bachelor degree in International Business and/or Supply Chain or relevant
At least 05 years of experience in Sales at Freight Forwarding/ Shipping lines with a successful track record
Excellent communication and influencing/ negotiation skills and Chinese Speaking
Build up relationship internal and external; highly organized with the ability to wear multiple hats in a fast moving environment and drive performance and build differentiators.
Ability of managing multiple tasks under time pressure with positive attitude
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.