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Reference #: 4513722 THE POSITION Are you a self-directed professional who enjoys working in a fast-paced environment while performing a broad spectrum of receptionist and administrative duties? If so, the Bureau of Health Statistics and Registries - Director's Office Administrative Support Unit may have the perfect opportunity for you. We are searching for a dedicated Clerical Assistant 2 to serve as the bureau's receptionist. If you have exceptional communication skills, we want you on our team!

DESCRIPTION OF WORK

As a Clerical Assistant 2, you will handling all mail for the Forum Place office (6 different units), including opening, performing intake, and distributing all incoming mail. The intake process may involve analyzing applications, confirming they meet eligibility requirements, scanning, creating letters for expedited returns, and processing check payments. You will also be required to maintain accurate tracking of all mail received and returns sent out. Additional responsibilities include navigating registry systems, using Microsoft Office products throughout daily operations, assisting with applications for certificates, and completing data entry for reports of vital events as requested. You will have the opportunity to share front-line receptionists duties with the other administrative support staff. This includes responding to inquiries received online, via email and telephone by providing information orally and/or in writing and when applicable, directing calls, emails and visitors to the most appropriate bureau staff. You will be expected to maintain an extensive knowledge of the information available within the bureau and of the persons responsible for disseminating data.

Interested in learning more? Additional details regarding this position can be found in theposition description.

Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (commonwealth title); or Graduation from high school; or An equivalent combination of experience and training. Other Requirements: You must meet thePA residency requirement. For more information on ways to meet PA residency requirements, follow thelinkand click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans' Preference tab or contact us atra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, includin all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.