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[Building a Stronger Montana] Note: Employees for the State of Montana must reside within Montana. MISSION STATEMENT: Empowering all Montanans through work and opportunity. DLI CORE VALUES: * Responsiveness * Respect * Integrity * Excellence<> * Cohesiveness It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here. Watch this short video to see why people love working for DLI:DLI Employee Testimonials BENEFITS: Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains, waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking, camping, biking, fishing, boating, hunting, skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs, rodeos, and theaters. Read more about our great statehere. See our other incredible benefitshere. These are some of our benefits just to name a few: * Work/life balance with hybrid schedules or partial telework maybe available within the state of Montana. * 38 paid days off a year including vacation, sick leave and holidays. * Military leave: You’ll get up to 15 days of military leave with full pay. * Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises. * Health, dental, vision, life insurance coverage, flexible spending accounts, EAP - click hereto learn more. * Free telehealth and access to free employee medical clinics through our medical plan - clickhereto learn more. * Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary. A third optional 457(b) deferred compensation plan is also available. – Clickhereto learn more. * Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- click hereto learn more! * Career progression, training opportunities and room for professional growth. * State employee discounts at various businesses across the state. This position may be covered by a Voluntary Employee Beneficiary Association (VEBA) *JOB DUTIES: As a Research Operations Analyst, you will: * Conduct research, analysis, and interpretation of Montana unemployment insurance (UI) tax and benefits systems and related information that serves as a basis for major policy decisions, legislation, and program performance. * Work with the various units within the UI program to conduct program reviews and validation of reported data. * Serve as a technical expert on these and related issues and plans and executes a variety of specialized research and analysis projects, and ensures the overall quality and relevance of analysis and conclusions, utilized to inform policy and management decisions. * Work with managers in other areas of the department to develop consistent data-gathering and reporting systems, as well as processes to disseminate analytics and visualizations. * Communicate data and technical information to a non-technical audience while maintaining data confidentiality and security. * Need to think creatively about how to successfully manage data collection and use analysis and written reports to present findings. * Work with other members of the team to make proactive program changes to ensure program integrity. KNOWLEDGE, SKILLS AND ABILITES: If you are the right person for this opportunity, you will have the following knowledge, skills or abilities: Knowledge of (or ability to learn in a reasonable amount of time): * Principles and practices of data collection and analysis. * Professional research methods and data system processes. * Identifying patterns and trends in data sets. * Defining new data collection and analysis processes. Skill in: * Research tools and techniques. * Translating technical information to varied audiences verbally and in writing. * Managing multiple projects and priorities under inflexible timelines. * Analyzing large datasets. * Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. * Interpreting data, analyzing results using statistical techniques. Ability to: * Generate clear and concise communications to a nontechnical audience. * Maintain effective working relationships with coworkers and with other agencies. * Exercise diplomacy and sensitivity on confidential, controversial, or otherwise sensitive issues. * Support the division's customer satisfaction goals and objectives. * Continuously learn new methods. * Develop and implement data analyses, data collection systems and other strategies that optimize statistical efficiency and quality. * Work with the business or management team to establish business needs. * Design queries, report writing and presenting findings. MINIMUM QUALIFICATIONS Your preparation for this opportunity could include a combination of relevant experiences including: * Bachelor's degree in economics, statistics, data analytics, management, mathematics, or other related research-intensive field. * Minimum of one year of professional work experience demonstrating the ability to perform statistical research and develop written reports based on the research. OR * Five years of directly related experience. OR * Any combination of equivalent experience and education to successfully perform the essential functions of the position will be considered. /Preference:/ * Strong writing skills * Use of Microsoft excel. General office environment with most time spent at the computer. Occasional moderate lifting. There is infrequent travel (in-state and out-of-state). HOW TO APPLY FOR THIS OPPORTUNITY: A complete state application is not required; however, you will need to initiate the application and attach the resume, cover letter or other required documents at time of application to be considered for this position. Resume will auto fill the application, but the application will not be scored or reviewed. Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Materials submitted but not requested will not be considered in the selection process. Tip:When attaching your resume, cover letter or other required documents you must mark the attachments as “RELEVANT” or we will be unable to view your documents. Required application materials: * Cover Letter- include a letter of interest. * Resume- include all work experience you have held that would help you qualify for this position, including duties, dates of employment. Only online applications will be accepted. By applying online, you can receive updates and monitor the status of your application. All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents. If you need an accommodation with the application process, please contact the HR office. Title: Research Operations Analyst Location: Helena Requisition ID: 24141708 Other Locations: Billings