FirstBank Jobs

Maintenance Supervisor Highlands, NC

Description:

AT INDIGO ROAD...Our goal is to be the best job you'll ever have in the hospitality industry. No joke, its what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart. Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

THE ROLE Skyline Lodge is seeking a motivated, and energetic individual to lead the Maintenance Department and be the onsite leader of building, equipment, and grounds condition of the hotel. This individual will focus on guest and associate satisfaction, expense control, and product quality in contribution to the overall goals of the hotel.

Essential Functions and Responsibilities of the job include, but are not limited to:

• Perform maintenance and repairs, and preventative maintenance, to all areas of the hotel.
• Supervise and provide leadership to maintenance workers to service hallways, public areas, and rooms as needed.
• Completes all maintenance requests and tasks as assigned for the day.
• Visually inspect public areas and overall resort for cleanliness, appearance, and safety.
• Maintain a clean and organized maintenance shop and for the security of the hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment.
• Respond quickly and efficiently to all guest requests; Practice chemical safety rules and follows procedures for needles and other hazardous materials.
• Report all suspicious persons, activities, or hazardous conditions to the General Manager.
• Follow all Lost and Found protocols.
• Maintain high standards of guest relations when in contact with the guest.
• Ability to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information

Essential Functions and Responsibilities of the job include, but are not limited to:

• Perform maintenance and repairs, and preventative maintenance, to all areas of the hotel.
• Service hallways, public areas, and rooms as needed along with all other tasks as assigned.
• Complete all maintenance requests and tasks as assigned for the day.
• Visually inspect public areas and overall resort for cleanliness, appearance, and safety.
• Maintain a clean and organized maintenance shop and for the security of the hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment.
• Respond quickly and efficiently to all guest requests; Practice chemical safety rules and follows procedures for needles and other hazardous materials.
• Report all suspicious persons, activities, or hazardous conditions to the Maintenance Manager.
• Follow all Lost and Found protocols.
• Maintain high standards of guest relations when in contact with the guest.
• Ability to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information.

Requirements:

Responsibilities

• Strive to maintain personal, staff and guest safety.
• Participates in activities and meetings.
• Completes all tasks for the day, assists others when completed.
• All other duties as assigned.
• Good communication and multitasking skills.
• Ability to assist in all housekeeping roles.
• Ability to remain calm in various situations, use sound judgement and effectively solve problems.
• Organization, multitasking and project skills and knowledge of cleanliness standards.
• Must have mobility to walk through the front and back of the hotel, up and down stairs.
• Fluency in both English and Spanish high y desirable.

Education/Formal