FirstBank Jobs

Job Summary:

The Director of Operations (“D.O.”) establishes and implements an effective compliance program to prevent illegal, unethical, or improper conduct. The D.O. together with the Corporate Compliance Committee, is authorized to implement all necessary actions to ensure achievement of the objectives of an effective compliance program. The D.O. will manage support staff (housekeeping, and maintenance), and ensure a therapeutic milieu is maintained .

DUTIES, RESPONSIBILITIES, & ESSENTIAL JOB FUNCTIONS - qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

Essential Functions:

• Promotes the mission, vision, and values of the organization.

• Directs staff in the fulfillment of project assignments within budget and on schedule.

• Manage day-to-day operation of the compliance program and center support staff.

• Develops and periodically reviews and updates Standards of Conduct to ensure continuing currency and relevance in providing guidance to management and employees.

• Collaborate with other departments (HR, Clinical, Medical and Nursing) to direct compliance issues to appropriate existing channels for investigation and resolution.

• Respond to alleged violations of rules, regulations, policies, procedures, and Standards of conduct by evaluating or recommending the initiation of investigative procedures.

• Adheres to and oversees the system for uniform handling of such violations.

• Act as an independent review and evaluation body to ensure that compliance issues and concerns within the organization are being appropriately evaluated, investigated, and resolved.

• Identifies potential areas of compliance vulnerability and risk.

• Develops and implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.

• Provides reports on a regular basis, and as directed or requested ,