FirstBank Jobs

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4246851

Effectively and professionally provides communications and dispatch services for ground emergency medical services. Duties and Responsibilities of Dispatcher: Utilizes system status management computer system which monitors, updates, and controls the location and movement of units Receives incoming emergency and non-emergency calls and promptly ascertains proper levels of response; allocates resources to match dynamic system demands Dispatches and maintains radio communications with units Monitors and documents response times of units Maintain the cleanliness of the dispatch center and work area Follows employer guidelines for customer service Maintain patient confidentiality Investigates and reports all response time exceptions Answers requests and dispatches medical support personnel Completes and submits daily status reports, including response time exceptions, response time reliability, exception percentages (by zone and for overall system), and unusual incidents Monitors system performance and communicates system demands to field while recognizing the needs, capabilities, and limitations of field personnel Responsible for complying with all local, state, and federal employment laws and company policies (i.e., Americans with Disability Act, Affirmative Action Plan, etc...) Comply with continuing education requirements and maintain all certifications required by the employer Function as public relations representative when dealing with facilities, agencies, etc. Responsible for adhering to all company & departmental policies and procedures. Perform other related duties as required