Job Information
TAD PGS, Inc. Customer Service Representative in Houston, Texas
We have an outstanding Contract position for a Customer Service Representativeto join a leading Company located in theHouston, TXsurrounding area.
Act as customer service interface to internal employees and external customers and perform all service-related activities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures).
Job Responsibilities:
Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.
Perform the returned materials process, including initiation, receipt, expediting, and closing RMAs.
Use of Data Works system for sales orders, shipments, field service contacts, RMAs, warranty and report generation.
Receive product orders and process to shipment.
Provide international customer service at times, and in such event, work a flexible schedule.
Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
Perform other related duties as assigned, including special projects.
Basic Hiring Criteria:
High School or equivalent and 0-1 years of experience.
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
The Company will consider qualified applicants with arrest and conviction records.
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