Job Information
PrimeFlight Aviation Services Assistant General Manager in Humble, Texas
Description
Job Description:
This position will provide strategic direction for all warehousing and ramp activities associated with shipping, receiving, warehousing, inventory management, loading and unloading product under the supervision of the General Manager.
Responsibilities:
Provide Quality Service and Achieve Superior Customer Satisfaction
Resolve customer service and operational problems during tour of duty
Work in operation during peak or irregular periods
Spend majority of time in the operation, interacting with employees and clients
Use cross-functional teams to generate and implement quality improvement ideas
Meet Profitability and Cost Control Goals
Actively seek cost reduction ideas
Assist in managing payroll with an expectation of minimizing OT
Support in monitoring lost time and administer the Attendance Control Policy
Ensure Compliance with all Operations
Contribute in investigating discrepancies and compiles statistical data for compliance purposes
Ensure all employees complete initial and recurrent training as required.
Ensure all records are updated to include training records and Standard Operating Procedures
Run an Effective Operation
Communicate with managers, peers and team members, both within their immediate department, as well as with other departments
Administer company policies and procedures
Provide team with necessary tools, resources and training to meet or exceed all operational performance goals
Involve all team members in determination of operational improvements
Support General Manager in coordinating operation including scheduling, hiring, training, inventory, etc.
Other duties as assigned
Qualifications:
Must be able to lead and motivate employees in working as a team in a fast-paced environment
Must be decisive and be able to work under demanding operational conditions in a stressful environment
Must have excellent oral and written communication skills, leadership, initiative and judgment
Must demonstrate strong administrative and analytical abilities
Must be willing to work outdoors in any weather conditions in accordance
Must be willing to work extra hours when there are operational needs
Ability to work rotating shifts including weekends, holidays and days-off
Compensation:
- The pay rate listed on this post, is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.