Job Information
Sun Test Systems, Inc. Field Service Engineer in Huntsville, Alabama
Job Summary:
The Field Service Engineer installs, operates, maintains, repairs, and modifies equipment in the field
Supervisory Responsibilities:
None
Essential Duties/Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for providing equipment demonstrations, training, technical sales support, sample processing, and field service installation and repair of direct-to-object digital and related equipment.
Troubleshoot technical problems and systems issues
Determine technical solution in accordance with product and customer specifications and recommends actions to company or customer representatives for coordinative product solution
Conducts technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations
Assess Customer needs and recommends solutions in accordance with product specifications and Customer Specifications
Conducts technical training and product briefing with customers, vendors and company representatives as needed
Act as local on-site representative to customer's organization
Manage all territory responsibilities including Preventive Maintenance and upgrades including software and hardware
This position requires the individual to provide service support in the US Military Flight line and Hangar operation
Responsible for individual parts management, online training, and administrative expense reporting.
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