Job Information
Sam Houston State University Specialist IV - Student Account Services Specialist IV - Business Services in Huntsville, Texas
Requisition: 202400154S
Occupational Category (Staff Positions Only): Technical/Para-Professional
Hiring Salary: Monthly-Staff
Department: Student Account Services
General Requirements:
Bachelor’s degree with a major in business, finance, or related field from an accredited institution. Two years of relevant experience or experience in a related field. Previous experience in higher education and specialized work related to the position is desirable. Additional experience may be considered in lieu of education.
Nature & Purpose of Position/Usual Duties:
Performs highly advanced specialist duties for Student Account Services under the Division of Enrollment Management.
Primary Responsibilities (Staff Positions Only):
Performs highly advanced specialist duties for Student Account Services ( SAS ). Accountable for the execution and follow through of complex and technical responsibilities. Plans, develops, implements, coordinates and monitors programs or services. Responds to information requests. Collects, reconciles, and maintains complex data. Monitors project timelines and identifies issues. Prepares letters, correspondence, and reports. Develops, coordinates, tests, and implements assigned processes. Aids with and interprets policies and procedures. Develops, and executes processes related to state exemptions, waivers, external scholarships, and third-party contracts. Manages, trains staff, and monitors application of exemptions, waivers and third-party payments. May coordinate and supervise office functions. May assist the Assistant Director in coordinating Information Technology (IT) tickets regarding waivers, contracts, exemptions, and external scholarships. Assists with assessment related projects as needed. Develops processes and maintains and updates manuals and procedures. Modifies as needed to maintain best practices. Represents the university and Student Account Services at specified regional and national professional association conferences and professional development workshops. Participates in consulting calls to improve or update processes related to Student Account Services. Performs other related duties as assigned.