Job Information
Healthfirst Support Operations Team Leader in Hybrid, New York
Duties & Responsibilities:
Supervises, evaluates, and coordinates daily team operations and responsibilities to ensure that departmental productivity goals are met in regards to quality, timeliness, accuracy, and consistency.
Allocates, monitors, and assigns resources while delegating and monitoring workloads
Assists Leaders with reviewing team performance. Implements and supports continuous process improvement and quality initiatives.
Exercises judgment within defined procedures and policies to determine appropriate actions and administers departmental policies.
Develops and monitors team goals; provides ongoing feedback and coaching; conducts annual performance reviews; leads by example; and ensures an atmosphere of open communication, teamwork, and empowerment to make informed decisions
Assists Manager in directing, training, and developing team members by embodying the Trailblazer mindset and leading others by example.
Builds and develops relevant business relationships, critically thinks about departmental problems, and makes informed recommendations as to how to resolve issues.
Team Leader will rotate through the Clinical Operation departments over time learning the different functions in support of the departments operating model.
Additional duties as assigned.
Minimum Qualifications:
- High School DiplomaorGED
Preferred Qualifications:
Associate's or Bachelors degree
Supervisory or training experience
Relevant work experience
Demonstrated professionalism and leadership skills along with ability to develop, direct, and support a team
Time management, critical/creative thinking and problem-solving skills
Communication skills, both written and verbal
Adept at planning, organizing, and executing
Ability to build and enhance team productivity
Ability to effectively manage performance as well as set and achieve goals
Intermediate Outlook, Word, Excel, and PowerPoint skills
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.