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National Youth Advocate Program Bilingual Lead Case Manager - JOR (Indiana) in Indianapolis, Indiana

Working At NYAP

  • NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.

  • 33 Paid days off each year! (11 holidays + 22 days PTO)

  • Healthcare Benefits for you and your family

  • Pet insurance that provides discounts and reimbursements

  • Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)

  • Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education

  • Why Work with Us? Exciting Benefits and Opportunities at NYAP!

The Lead Case Manager is responsible for coordinating case management for minors in the assigned program, training new case managers, and supervising the work of other case managers in assessing the needs of minors in care, developing Individual Service Plans, screening for human trafficking concerns, coordinating safe and timely release services, and other case management services.

RESPONSIBILITIES

The Lead Case Manager will perform duties including, but not limited to

  • Perform all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.

  • Provide supervision, mentoring, case consultation, and support to the case management team on a daily basis.

  • Coordination of safe and timely release services in collaboration with the cross-functional service delivery team.

  • Travel as needed, to provide and support the provision of services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements.

  • Complete all required training and ensure the case management team complete all required training in a timely manner.

  • Establish and maintain a strong relationship with assigned foster parents.

  • Support and assist program staff in locating and assessing potential sponsors, gathering their information, and assessing whether the potential sponsor is suitable.

  • Guide and support program staff safety assessment, crisis response, and behavioral stabilization services as required to assure safety and stability for children served.

  • Participate in the Continuous Quality Improvement activities on a monthly/quarterly basis.

  • Actively participate in the regular supervision process.

  • Other duties as requested.

MINIMUM QUALIFICATIONS

  • Master’s degree in social work, or comparable behavioral science field, from an accredited institution, or bachelor’s degree with 3 years of employment experience that demonstrates supervisory and case management experience.

  • Must demonstrate a sincere commitment to the service and advocacy for youth and families

  • A valid professional license as required and acceptable by state or contract regulations.

  • Driving personal vehicle in the performance of this job is required. Must have a valid driver’s license, vehicle in good working order, and insurance with $100,000/$300,000 limits.

  • Bilingual English/Spanish fluency.

  • Proficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.

OTHER SKILLS

  • Willingness to work flexible and non-traditional hours in the service of foster caregivers, families of origin, and persons served.

  • Possess a sincere desire and ability to advocate for children facing behavioral health, immigration, educational, legal, development, and socio-economic challenges.

PHYSICAL DEMANDS

  • Use of manual dexterity, tactile, visual, and audio acuity.

  • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.

  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

  • Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Lead Case Manager will follow a team concept, support agency goals, and care embrace the philosophy of caring for people, connecting with communities, and promoting peace. The Lead Case Manager must be able to effectively work with, and be respectful and sensitive to, persons from diverse cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Who we are

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

An Equal Opportunity Employer, including disability/veterans.

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