Job Information
NRG Energy, Inc. Sales Support Assistant in Indianapolis, Indiana
Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.
At Airtron, an NRG owned company, we’re more than just a heating and air conditioning installer and service provider. We’re a family of hard-working and dedicated technicians, residential installers, warehouse workers, dispatchers, customer service representatives, project managers, estimators, controllers, executives and more. We invite you to join us and experience the rewards of bringing a smile to our customers’ faces every day.
Job Summary:
The Sales Support Assistant will provide administrative support to the sales team handling a variety of functions to ensure that operations and internal and external customer needs are met.
Essential Duties/Responsibilities*:
Provide overall administrative support to the sales team as directed
Responsible for managing data files, scanning documents, creating folders and filing
Managing and/or assisting with invoicing, billing and mailing activities
Data entry
Interface with other internal departments in the resolution of retail business issues as required
Assisting assigned team and management with various duties as requested
Provides phone support for team and location as directed
Follows all company policies and procedures, including but not limited to safety
Other duties as assigned
* Duties may vary by location.
Minimum Requirements:
High School Diploma or GED
1+ year’s office and/or clerical experience
General computer competency is required, including a minimum of 1-year experience Microsoft Excel, Word, and Outlook
Must be able to communicate in English effectively, both verbally and in writing
Ability to work overtime with little notice ; weekends hours may occasionally be required
Preferred Qualifications:
- Completed college course work
Additional Knowledge, Skills and Abilities:
Customer service mindset
Ability to work independently and as part of a team
Excellent written and verbal communication skills
Able to work in a fast-paced environment
Strong organizational skills, attention to detail and the ability to multi-task
Willingness to learn and be a part of a team
Positive attitude and a team player
Ability to build positive relationships with customers, both internal and external
Willingness and ability to work collaboratively with all levels of the organization
Safety mindset and acceptance of a safety culture
Working Conditions:
Open office environment
Fast-paced environment
Physical Requirements:
Must be able to lift/move up to 20 pounds frequently
Frequently performs tasks requiring bending at the waist, kneeling or crouching
Must be able to adhere to long periods of standing, walking or sitting
Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other office equipment safely.
With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception
Ability to express or exchange ideas by means of the spoken word to impart oral information to others
Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad
Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.