Job Information
Motion Recruitment Partners Senior UX Researcher in Irving, Texas
Senior UX Researcher
Irving, TX
Hybrid
Contract
$71/hr - $76/hr
Grow your career as a UX Researcher with an innovative global bank. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week.
Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. Will be key to the development of the company’s digital products. Will be working in concert with Product and Engineering partners and UX Design colleagues, applying skills and experience to generate and leverage a wide variety of research methods, testing, metrics and insights to ensure design and product direction is based firmly on solid a foundation of research. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.
Contract Duration: 10+ Months
Required Skills & Experience
Bachelor’s/University degree
7 to 10 years of UX Research experience.
Extensive hands-on experience leading qualitative and quantitative UX research in a product design environment across the Design Thinking stages.
Experience leading and conducting generative and evaluative user research.
Ability to lead workshops relating to UX Research both in-person & remote.
Able to combine strategic thinking with pragmatism without sacrificing quality.
Outstanding written and oral communication skills.
Significant experience working with senior stakeholders and engineers.
Familiarity with research tools e.g., UserZoom, UserTesting.com, Dovetail, EnjoyHQ, Qualtrics.
Desired Skills & Experience
Master’s degree.
Experience in e-commerce/Internet/mobile space.
Experience with agile methodology.
Financial services industry and commercial banking experience.
What You Will Be Doing
Lead a wide variety of research including user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and shared.
Design and execute research studies that follow research best practices and methodologies.
Present and communicate research results and recommendations to stakeholder teams and the larger organization when needed.
Collaborate and share research findings and insights across the organization.
Provide guidance and rigor around research methodologies and best practices.
Define relevant metrics for benchmarking and measurement of journeys.
Integrate research insights with quantitative data to inform deep understanding of client journeys as well as data-driven prioritization.
Bring innovative approaches and creative thinking to scoping primary research with populations that may be challenging to recruit.
Mentor user researchers and designers doing research to grow and scale research capabilities.
Apply a positive and constructive attitude to all feedback.
Work in partnership with Product organization to create user stories and product roadmap.
Be a design lead interfacing with business and engineering organizations for the project and supporting UX designers ensuring the right solutions are created.
Work closely with UX Designers to ensure they have all the details they need to generate detailed UX designs.
Keep up to date with the latest UX practices, innovations, and tools.
Help to support new UX starters in the team.
Participate in the wider UX community of practice.
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Melissa Klein
Specialization: UX/UI Design