Job Information
National Safety Council Surveys Consultant Senior Manager (Part-Time) in Itasca, Illinois
Save lives, from the workplace to anyplace.
The National Safety Council is America’s leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur.
We are currently looking for a Surveys Consultant Senior Manager (Part-Time) to join us in our mission to save lives and prevent injuries.
Position Highlights:
The Senior Manager, Surveys Consultant utilizes his/her technical knowledge, business acumen, and consulting experience to develop proposals, capture new business for NSC, and ensure client satisfaction with NSC Consulting & Assessments. The Senior Manager, Surveys Consultant manages engagements in the field as a Project Leader and may serve in a highly visible role representing NSC consulting capabilities at external conferences, professional meetings, and other venues with business development opportunities.
The Senior Manager, Surveys Consultant will be responsible for providing direct services on assessments projects from inception to completion. He/she will assist clients in solving issues they face. The Senior Manager, Surveys Consultant will meet with client employees, executives, or other stakeholders to understand the challenges faced by the client organization. They may direct the research and analysis conducted by members of consulting and assessments project teams and uses this information to draw conclusions and develop recommendations. The Senior Manager, Surveys Consultant will present research, findings, and recommendations to clients.
What You’ll Do:
Survey Project Management/Client Relations Management Duties (50%):
Serve as a subject matter expert (survey research, mathematical, safety culture) for delivery of NSC survey services offerings.
Manage numerous concurrent large/medium organizational safety/culture survey studies (internally and externally).
Facilitate client meetings to advise on survey development, methodology, timeline, and communication.
Present survey results (statistical and non-statistical results) in meetings for external clients.
Facilitate action planning sessions, focus groups, and other client-focused meetings.
Develop action planning resources and recommendations for organizational change following the study.
Work with NSC sales team and surveys manager to prospect new clients, professional respond to new opportunities, develop technical proposals, commercial proposals, and cost estimates.
Manage and pursue the pipeline of existing clients and prospects with individual outreach and strategic content development.
Interact with NSC survey clients to understand needs and provide guidance on which products and services best addresses those needs.
Survey Research Technical Responsibilities and Duties (40%)
Ensure all work is research-based and SME reviewed.
Lead and coach non-sr. analysts in analyzing survey database for insights and trends in Qualtrics/SPSS.
Oversee technical implementation of NSC standardized surveys into Qualtrics that involve logic, embedded data, scoring, and branching.
Provide meticulous ongoing quality assurance of data, analysis, reports, presentations and other deliverables to ensure correct, complete, and relevant results.
Oversee quantitative and qualitative data analysis of survey responses.
Quality control of client results including analysis, database management, reports/dashboards.
Collaborate with survey team to develop custom survey instruments and reporting.
Other Duties
Responsible for monitoring significant trends in safety, culture, and is well versed in the NSC policy and positioning statements relative to workplace safety.
Partner with Director, Assessments on product development and thought leadership content generation
We’re Looking for Someone with:
Master’s degree in social sciences, statistics or related field.
Minimum 10 years working in survey research, statistics, or a related field. Must have work experience that demonstrates familiarity with advanced survey research.
Minimum of 2 years of work experience providing service and consultation with external stakeholders.
Proficient in Qualtrics, SPSS, and Excel. (Qualtrics Essentials or Expert Certifications a plus)
Occupational Health and Safety experience a plus: OSHA certification, CSP designation, ASC and/or other safety certification
Bilingual communication skills a plus
Initiative and leadership
Math and Analytic Skills
Communication and Relationship Skills
Critical thinking that enables effective data review and ability to generate narrative observations and findings
Good deductive and inductive reasoning skills
Ability to prioritize and juggle multiple projects demonstrating structured organization and astute attention to detail
Demonstrates sound discretion, professional judgement, and business ethics in decision making
Ability to work under pressure to meet exacting deadlines
A solution-orientated, customer-focused mindset
Ability to write clear, effective, and accurate business correspondence
Strong capability in data analysis, visualization, and storytelling
Eagerness to learn as well as coach non-sr. level colleagues
Excellent time-management, organization, and project management skills
Deliver captivating and engaging presentations/training
Demonstrated ability as a team leader/working in a team environment required. Team members may be virtual, vendors, or at all organizational levels
Demonstrate reliability and flexibility in supporting NSC Initiatives
This is a part-time remote role
Hourly rate is $55.00
Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!
NSC is an equal-opportunity employer.
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