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Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities Performs first-level supervisory functions over the back and front of house (BOH) administration, including but is not limited to, Club Operation Assistants, Clerks, Administrative Specialists, Cashiers, Cash Accounting Clerks, Janitor Foreman, and Janitors. Supervising includes the following: training, scheduling, assigning and distributing work, coaching, counseling, tutoring, appraises performance, counsels assigned personnel, recommends personnel action, and mentoring employees. Responsible to assist in the economic and efficient operation of the club, which includes facility maintenance, special events, and recreational gaming. May assist on a non-recurring basis in the economic operations of food services, bar services and catering for special events, conducting research into and developing plans of actions and milestones for special events, developing marketing plans and submitting marketing request, performing adequate research and planning to ensure special events are professional, timely and fill the needs of club patrons. In the absence of the Clubs General Manager, the incumbent could be responsible for all aspects of the entire club. Assists Clubs General Manager with the preparation of annual activity operational budget, other reports and documents. Maintains records and files. May schedule employees, review work in progress, and recommends changes and corrections as necessary. Reviews the financial status of the assigned activity and recommends changes considered necessary. Maintains and enforces security funds to preclude or minimize the potential for fraud waste and abuse. Ensures compliance with club's policies, regulations, and controls. Ensures that all cost controls and cash handling procedures are maintained at all times. Establishes, reviews, and evaluates purchase of supplies, equipment and materials. Plans, organizes work and manages internal resources to ensure maximum productivity and economies. Assists the Clubs General Manager in preparing financial plans, budgets, inventories, cost controls, and related records and reports. Oversees the Army Recreational Machine Program (ARMP) operations. Assists the Clubs General Manager in ensuring the overall facilities are in good repair and in developing plans to refresh, and when necessary, remodel all or part of the club facilities. Oversees all club janitorial Club Manager NF-1101-03 HQJC# 030143 functions to include, but not limited to, equipment maintenance, period deep cleaning and ensures the club maintains a high-level overall appearance. Effectively supports the Marine Corps Equal Employment Opportunity policy, and ensures compliance with fire, safety, security, sanitation, and other environmental issues. Must be alert to alcohol abuse and take appropriate action. Maintains and enforces security for MCCS funds, merchandise, supplies, equipment, and property to preclude or minimize the potential for fraud, waste, and abuse. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other duties as assigned. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications A minimum of three year's experience that demonstrates progressively responsible administrative and professional work involving one or more functions of club operations or recreation business operations. Must demonstrate the ability to deal effectively with all management and patrons and communicate effectively orally and in writing. Must be able to accommodate a flexible work schedule to include nights, weekends, and holidays. This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance. Please include MONTH/YEAR and HOURS per week for all previous work experience listed on the resume. If there is no indication of time in position, we will credit the minimum. Education Additional Information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.