Job Information
Aston Carter Logistics Coordinator in Kansas City, Kansas
Logistics Coordinator
Description:
Manage customer accounts as assigned in relation to export order management activities, general requests, problem solving, and communication while maintaining high standards of compliance and customer service
Directly interact with appropriate individuals at the customer sites to manage the relationship with the customer
Resolve critical customer support issues and order follow-ups with network of agents and partners and/or internal management
Review circumstances, prioritize workloads, and adjust shipments and delivery timelines to meet customer requests and timelines. Work with Customs brokers and freight forwarders to resolve export operational issues
Work with QAC to make sure that complaints are properly facilitated through the complaint process flow
Manage the export documentation process to ensure appropriate required documentation is filed correctly, timely, and compliant according to destination
Coordinate efforts with different operational areas and government agencies to obtain and execute all export documentation such as Commercial Invoice, Packing List, Certificate of Analysis (COA), Bill of Lading (BOL), Aphis (Health Certificate), Automated Manifest System (AMS) (Sanitary Certificate), Certificate of Free Sale, Certificate of Conformance, Affidavits, Certificates of Origin, and Other Government Agency (OGA) certifications
Determine appropriate documentation according to Letter of Credit requirements, create these documents, and, when applicable, submit for shipments
Work with and file for documentation with several USG (United State Government) entities
Develop and obtain approvals for document revisions and amendments as required
Ensure required documentation is in accordance with U.S. and international regulations
File Electronic Export Information when required, supply required data elements to forwarder if shipments are routed transactions, and audit for accuracy
Assist with implementation and management of effective export compliance programs according to U.S. and international laws and regulations
Review Customer Sales Agreements and work with other departments to comply with the agreement
Collaborate with Sales during contract signing and after sales execution to facilitate Export OTC through its circle; collaborate with Credit during account set up and with Accounting during month end billing; collaborate with the international trade compliance manager to make proper documentation
Work with plant operations to help facilitate prompt GI of loads after allocation has been done
Work with SAP/IT and master data teams in order to properly set up and enter documents in our system of record
Work with the internal freight forwarding team and the domestic logistics groups to coordinate freight/load pickup and delivery of products
Assist in developing and maintaining policies, procedures, and instruction manuals to assure compliance with export laws and regulations as well as administrative practices
Utilize tools, including the CSR Dashboard, incomplete order report, orders with shipping past due report, and orders shipped not invoiced report, and communicate needed order revisions to department management
Maintain customer master files to serve as a guide when managing export orders
Audit Letter of Credit applications and give recommendations to Credit Manager if amendments are needed. Highlight risks based on requested customer payment terms
Qualify products for applicable Free Trade Agreements
Top Skills Details:
Logistics,Administrative support,Data entry,Microsoft office,Export
Additional Skills & Qualifications:
Minimum Requirements:
Education and Experience
Bachelor's Degree in International Business, Logistics, or related field
3 years of international trade/Business or compliance experience
Experience in dairy or food industry
Experience Level:
Intermediate Level
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.