FirstBank Jobs

Bilingual/Career Navigator

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[Responsible to: Director Career Services/Function Leader [[The individual in this position will develop, lead, execute and coordinate follow-up activities that facilitate successful retention, completion of training and employment. ]{arial=""}]{new="" roman="" times=""}]{new="" roman="" times=""}

1. Job Duties

• Employee will conduct interviews with customers to obtain information related to FEC programs and financial aid eligibility in a professional and courteous manner.
• Employee will move customers through steps to enrollment.
• Employee will complete training obligations/ITAS, enter code in mojobs and complete supportive services request. Document obligations, mojobs case notes.
• Employee must have an understanding of credential and how to document in mojobs.

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``` - Employee must have the ability to complete and maintain a database. - Provide written reports to management identifying the status of the follow-up system/counseling. - Employee will provide outreach and recruitment efforts in a culturally sensitive manner at a variety of community venues that includes our targeted population. - Employee will be responsible for outreach and translation service for the Hispanic community. - Provide follow up to FEC clientele. - Other duties as assigned.

[[Knowledge: [[Ability to support and follow organizational procedures, programs and[[Policies [[Must be detail oriented [[Excellent verbal, written and organizational skills [[Computer skills are essential [[Ability to handle multiple assignment [[Ability to act as a team member [[Skills: [[Excellent communication skills and writing skills [[Skilled at developing and composing report formats [[Skilled at performing multiple tasks while defining projects or tasks that may[[lack clarity [[Skilled at engaging clients and other customers and stakeholders in follow-[[up efforts [[Skilled in meeting and developing adequate timelines [[Abilities: [[Ability to work in a team environment [[Ability to work in cohesive fashions that result in the accomplishments of[[goals and objectives and results in the motivation and support of team[[members as well as stakeholders [[Ability to be proactive and an effective problem solver [[Ability to forecast and develop strategies concerning performance goals [[Qualifications [[Bachelors degree or equivalent in work experience at the leadership or[]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}