Job Information
Commerce Bank Systems Analyst – CTC in Kansas City, Missouri
About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $25.70 - $44.70 (Amount based on relevant experience, skills, and competencies.)
For more than a century, Commerce Trust has been a leading provider of wealth management services including financial planning, estate and tax planning, investment management, private banking and trust administration services. Our approach to wealth management means assembling a team of seasoned wealth management professionals across disciplines who collaborate to ensure each client’s financial journey is uniquely crafted for their goals. Commerce Trust is a division of Commerce Bank.
About This Job
Commerce Bank, based in Kansas City, MO, is looking for a dynamic, service focused and technically adept individual for our Systems Support Analyst role in our Commerce Financial Advisor divisions. Commerce Financial Advisors comprises nearly 30 advisors across five states, who collectively serve $4.4 billion in brokerage and advisory assets through its collaboration with Commerce Bank and Commerce Trust. The ideal candidate should be a motivated and organized self-starter with strong attention to detail with excellent written, verbal, and interpersonal communication skills and the ability to manage multiple priorities.
This role is part of a team that provides support for our Commerce Financial Advisors (CFA) accounts which use LPL Financial as a broker-dealer & Registered Investment Advisor. The team provides exceptional customer service and support for our CFA systems. Ideal candidate should be a motivated and organized candidate with strong attention to detail, excellent written, verbal, and interpersonal communication skills, and the ability to manage multiple priorities in a fast-paced environment.Essential Functions
Perform reconciliation of various files
Act as liaison between business unit and IT, facilitating changes, upgrades, enhancements, etc. for CFA Systems including Salesforce.
Collaborate and provide guidance to others, at all levels in the organization, to identify, understand & fulfill business reporting and/or data needs
Design, test, and assess data prior to producing results
Provide information for the completion of both internal and external audits, ie SAS 70, Sarbanes Oxley, as well as internal reporting for all CFA systems & partnering to support regulatory reporting and compliance
Provide subject matter expertise & serve as a go-to resource to all levels of internal and external users
Assist with system maintenance, user permission, enhancement and bug testing when necessary
Identify problem trends and makes recommendations for improvement/solution to management
Coordinate communication on application issues between internal customers and external vendors
Partner with CFA Sales & Support managers on new hire onboarding and/or training on brokerage applications
Responsible for documentation, training and development of training documents when technology or initiative is implemented
Strategic management and understanding of long-term system roadmap
Assist with Business Continuity Planning
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Strong customer-service orientation
Effective ability to troubleshoot and problem solve
Ability to communicate in user-friendly language to both technical and non-technical end-users
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook
Salesforce knowledge preferred
MoneyGuidePro experience preferred
Education & Experience
Bachelor’s degree in information systems, finance or business-related discipline equivalent combination of education and experience required
3+ years in information systems required
Securities Industry and related fields experience preferred, including basic regulatory compliance & standards of conduct
*For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Systems Analyst I, II, III & Senior - CTC job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $25.70 to $44.70 per hour. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here (https://careers.commercebank.com/us/en/benefits) to learn more.
Location: 922 Walnut, Kansas City, Missouri 64106
Time Type:
Full time
Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team.
Why Commerce? (https://www.commercebank.com/careers/about-commerce)
Inclusion and Diversity at Commerce
How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)
Want to be notified of positions that fit your preferences?
Follow these easy steps:
Create a Candidate Account at the top of the page by selecting "Sign In" upper right corner
Sign-up up for Job Alerts
We’ll contact you about positions that match your skills and interests
Equal Opportunity Employer
Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender, gender identity, gender expression, veteran status, disability status, or any other applicable characteristics protected by law.