Job Information
Arizona Department of Economic Security FRONT DESK WEX / OJT in Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6546782
Job Summary
The Mohave County Development Services Department is currently recruiting for an Office Assistant in the Kingman, AZ location.
This is one classification in a progressive series of Office Administration positions which focuses on a variety of administrative support and clerical functions including front desk/reception functions as assigned. Incumbents have previous experience in performing specialized office tasks of the assigned department/area and need only a short introduction to the specific procedures, forms, and processes of the assigned position. Assignment to the Bookkeeping/Accounting functions require experience or training in Bookkeeping or Accounting tasks.
Essential Job Functions
Duties may include, but are not limited to, the following:
- Meets and greets the public.
- Receives phone calls and responds to questions concerning department procedures or directs query to an individual or department as appropriate.
- May talk with individuals to gather preliminary information or verify information for various County programs or activities.
- As requested, review work of other staff for conformance to regulations.
- Understands and interprets procedures and practices related to various departmental and assigned programs.
- Assists an office superior by performing routine administrative details including but not limited to: sorting and routing department mail, making copies, scanning documents, filing, alphabetizing documents and date stamping incoming documents, maintaining waiting lists for services, maintain program specific databases and spreadsheets.
- Contacts vendors to obtain prices and purchases various supplies and materials.
- Maintains and establishes associated files to include entering information and documents into filing and data systems ensuring completeness and accuracy.
- Types forms, letters, reports and file cards from draft, or rough copy.
- Prepares follow-up correspondence or calls to obtain additional information or to respond to inquiries.
- Prepares standardized reports and statements.
- Processes payments in the database.
- Records attendance and documents notes at required meetings.
- Collects, compiles and submits data for use in statistical reports, internal operating studies or policy formulation.
- Meets established deadlines and informs concerned parties of deadlines and appointments.
- Maintains an inventory of materials on-hand and notifies the supervisor when supplies are needed. May order supplies as required.
- Maintain a high level of confidentiality of information.
- Present and conduct themselves in a professional manner at all times.
- Communicate in a courteous and helpful manner as well as clear and concise manner at all times.
- Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate.
SECONDARY JOB FUNCTIONS
- Performs special assignments as requested.
- Performs related work as required.
- Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures.