Job Information
Connections Health Solutions Patient Services Coordinator in Kirkland, Washington
**Multiple shift options available: Full-time, part-time, PRN
Required Qualifications:**
- High School Diploma or Equivalent
- 1 year of exceptional service customer service-oriented work experience.
- 3 years of clerical experience.
- Current Notary or have the ability to become a notary within the first 90 days.
- Must be able to perform Safe Clinch patient restraint techniques
This position provides administrative and clerical support of clinical services. Oversees individual registration process, insurance verification, answering phones, general office projects, tracking of unit census and coordination with clinical staff to ensure efficient functioning of the unit.
Registers individuals for services, including verification of AHCCCS eligibility, enrollment with the RBHA, and/or confirmation of other third-party insurers. Collects appropriate authorizations and release of information documents. Schedules appointments (if applicable).
Works collaboratively with the clinical team and communicates any concerns regarding a patient's presentation (psychiatric or medical) to the appropriate discipline.
Greets and receives visitors. Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Oversees episode of care in electronic health record with accuracy and efficiency. Coordinates the discharge of patients with other inpatient facilities and within the electronic health records.
Obtains clinical records/documents as requested. Communicates information to physicians, nurses and clinical team members. Coordinates with other providers to assist with the discharge and/or transfers.
Assists with ECO/TDO process. Liaison to all departments and is the key communication link between multiple disciplines associated with individual care and the smooth functioning of the unit. <