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Position Overview

International has an exciting opportunity for a Project Manager-Technical Service Process in our Lisle office!

This position is for a Process Lead for the Tech Service line of business in the Dealer Development Contact Center and will interact with the diagnostic teams.

Responsibilities

• Creating, adjusting, and managing Standard Operating Procedures

• Project management of new workstreams

• Measuring and improving the efficiency of daily operations

• Coordination a large, cross functional group

Minimum Requirements

• Bachelor’s degree

• At least 5 years of project/program management experience

OR

• Master’s degree

• At least 3 years of project/program management experience

OR

• At least 7 years of project/program management experience

Additional Requirements

• Qualified candidates, excluding current International Motors employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. International Motors does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills

• Strong project management, LEAN / Six Sigma skills

• Understanding of process mapping and documentation

• Familiar with dealer parts and service operations

• Knowledge of International systems including Salesforce, and International 360, Digital Dealer, and On Command Connection (OCC)

Company Overview

At International Motors, LLC* (“International”), we’ve never backed away from forging our own path. Our openness and ability to meet customers where they are, combined with our curious mindset is what defines us as a company. And as individuals. With big changes ahead for the commercial vehicle industry, and people counting on us to keep things moving, we say: bring on the journey.

ABOUT INTERNATIONAL

From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit www.International.com.

*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.

EEO Statement

International is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@Navistar.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.