Job Information
Hilton Assistant Manager of Groups, Conference and Events Sales in London, United Kingdom
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions – one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories.
A WORLD OF REWARDS
- Smart uniform provided and laundered
- Free and healthy meals when on duty
- Grow your Career!
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Guest Experience Day 1 night stay with breakfast per year
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Discounted Parking - £2 per day at Red Car Park
- Modern and inclusive Team Member’s areas
- Competitive Sales Incentives
An Assistant Manager of Group, Conference and Events Sales will assist in meeting and drive efforts to maximise revenue, profit, and the satisfaction of Guests.
What will I be doing?
As an Assistant Manager of Groups, Conference and Events, you will assist in meeting and drive efforts to maximise revenue, profit, and the satisfaction of Guests. The Assistant Manager of Groups, Conference and Events will develop the Team through the coordination of an onboarding plan and continued development efforts to ensure that the Conference and Events and related Teams are fully prepared to offer an exceptional conference and event experience. Specifically, an Assistant Manager Groups, Conference and Events will perform the following tasks to the highest standards:
- Assist the Commercial Team to maximise conference and banqueting revenue and profit through pro-active selling techniques, calendar/time management, and pricing strategy
- Ensure the highest standards of conference and banqueting business processes
- Ensure the Conference and Events Sales Team has the skills and knowledge required for high-level performance
- Implement an effective selling strategy and ensure this strategy is understood and executed by all Team Members
- Ensure fairness in vendor selection and with vendor pricing, such that non-contracted customers receive the same rates (quotes) regardless of the chosen booking channel used
- Ensure company/department specific induction/onboarding plan for Revenue/Conference and Events/ Reservations Managers is identified, executed, and in coordination with the relevant Human Resource Manager and Regional Director of Revenue
- Maintain consistent communication with the Training and Development department to ensure Teams at all levels are trained and developed through the use of structured training calendars and programs
- Maintain strong internal control of the working environment, such that it is always in compliance Hilton and the Hotel brand's policies and procedures
- Ensure communication meetings occur and are accompanied by documentation/minutes on a monthly basis
- Manage staff performance in compliance with company policies and procedures
- Recruit, manage, train and develop the Conference and Events Team
What are we looking for?
An Assistant Manager of Groups, Conference and Eventsserving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Demonstrated previous experience in similar role
- Strong Planning background
- Proven commercial acumen
- Ability to demonstrate negotiation and influencing skills
- Effective management skills
- Positive attitude and excellent communication skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience working within the hospitality industry
- Commercial and industry knowledge
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels -Hilton Brands | Global Hospitality Company
Job: Sales and Marketing
Title: Assistant Manager of Groups, Conference and Events Sales
Location: null
Requisition ID: HOT0ANG0
EOE/AA/Disabled/Veterans