FirstBank Jobs

Job Description :

About us

Diageo has embarked on an exciting and significant Business Transformation Programme underpinned by SAP S/4 HANA technology. Through this programme, Diageo will drive process and data standardization and simplification. This programme will be delivered in multiple waves over a multi-year period with global geographic reach.

Diageo is seeking a Voyager Global Communications & Stakeholder Engagement Lead who has proven experience in leading end user focused communications & pro-active stakeholder engagement activities in a fast-paced multi-wave transformation programme environment with a strong ability to translate programme scope, vision, and objectives into an engaging narrative for stakeholders and impacted business communities. This experience will include delivery involving cultural change, mindset shift, functional & process change to transition to new ways of working underpinned by ERP technology.

Purpose of Role

This role owns the Voyager Communications & Stakeholder Engagement strategy and plan to deliver innovative and engaging communications campaigns and stakeholder engagement to inform, inspire and motivate people to successfully make the transition to new systems, processes, behaviours & ways of working. This will be achieved by working with the Global Change Team, third-party service providers, Regional and Local Change and Deployment teams and/or representatives, Programme Leadership and business stakeholders.

Key Accountabilities

• 1. Own and drive the Voyager stakeholder engagement and end user communication strategy, ensuring an integrated approach across all waves. Lead the Voyager Communications team and third-party service providers to activate the strategy and plan to deliver adoption outcomes.

• 2.Equip programme leadership & the Voyager Deployment team to seek out, analyse, monitor & respond to levels of sponsorship across critical stakeholders & groups. Ensure the approach is tracked to identify opportunities & risk to adoption; create & execute comms mitigation plans to course correct / enhance stakeholder sentiment and support for the programme’s needs & outcomes.

• 3.Develop multi-wave Voyager narrative, key messages, benefits and communications blueprint to underpin communication activities across cultural, behavioural, process and functional and persona-led viewpoints.

• 4.Oversee the development & on-going management and delivery of the Voyager communication schedule and all related activities, to prepare and engage all audience groups for adoption and to mitigate the impact of change on the organization.

• 5.Manage the third-party service provider in their communications remit and own progress reporting, risk, issues and obstacles removal.

• 6.Design and develop content for stakeholder and end user focused engagement (e.g. Regional / Functional leadership meetings and events such as Global Town Halls) to foster strong stakeholder engagement through two-way interactions.

• 7.Support Regional Change teams to effectively localize and cascade Voyager communications to intended markets and business communities. Actively seek input from these and other relevant parties to ensure relevant content and style, etc, maximising cut-through & minimizing re-work.

• 8.Leverage the power of data & analytics capabilities to measure the effectiveness of communications e.g message reach, channel effectiveness and take remediation actions as needed.

• 9.Collaborate and align with the Voyager Training Team to incorporate key messages on behavioural / cultural changes into learning content, integrate training communications into the communications schedule. Leverage the wider Diageo communications community to achieve goals.

• 10.Support the Voyager Programme Leadership Team in performing various activities and producing deliverables for the Voyager programme.

Qualifications and experience required

• Degree educated in relevant business or subject (journalism, communications, public relations or marketing).

• 10+ years’ experience in planning and managing communications campaigns and creating content that successfully supports people through change for complex SAP & other technology enabled transformational projects.

• 5+ years line management & leadership experience

• Track record of working with or managing third-party providers to steer, input and collaborate to achieve project goals as one team.

Worker Type :

Fixed Term Contract (Fixed Term)

Primary Location:

1HQ

Additional Locations :

Job Posting Start Date :

2024-07-03

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.

Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.

With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.

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