FirstBank Jobs

Hourly wage, plus commission and travel allowance

All Metro Health Care - NY, a Modivcare Personal Care Service, is looking for a Lead Community Engagement Representative. You will spend your days out in the community, building connections, attending events, and promoting our home care services. If you love sales, interacting with people, and making a real difference, this role is for you!

Trains, mentors, and guide team members to enhance their engagement efforts. Provides administrative assistance and oversight to help Managers with managing performance of the team members and lead generation efforts. Conducts outreach to promote the organizations services and generate new referrals through proactive, consistent outreach to target contacts, utilizing in-person meetings, emails, phone calls, and social media campaigns. Builds and maintains relationships with hospitals, long-term care facilities, case managers, social workers, elder care advisors, community members, local leaders, religious organizations, and other key stakeholders and service providers to enhance awareness of the organization's services. Serves as the primary point of contact for new clients/customers, ensuring a smooth onboarding process, and guiding them through necessary steps leading up to service initiation. Actively networks with local community groups to create awareness of programs and opportunities while maintaining a consistent community presence through visits, networking, and relationship-building to support outreach goals. Identifies and engages with key service providers (e.g., healthcare, transportation, wellness) to facilitate access to necessary community services. Collaborates with internal teams to ensure timely communication and coordination of services for new referrals or clients Ensures compliance with regulations and guidelines while collaborating with community-based organizations and stakeholders to enhance outreach and service access. Ensures compliance with all relevant regulations and guidelines in outreach activities, supporting the organizations strategic objectives. Tracks daily outreach activities, captures key contacts, records follow-up actions, and submits accurate referrals weekly with necessary documentation for processing Conducts research to develop growth strategies and tailors outreach and marketing efforts based on industry trends and competition; communicates insights to leadership. Meets or exceeds quarterly performance targets and individual sales/growth goals to drive overall outreach success