FirstBank Jobs

Face of the Practice: You will be the first point of contact for our patients and staff, representing our practice professionally and courteously.Bilingual Proficiency: Fluency in English and Spanish is essential for effective communication with our diverse patient base.Technical Skills: Proficiency in Word, Excel, and EMR systems is required to efficiently handle various administrative tasks. Familiarity with the Availity portal and other insurance portals for insurance verification is essential. The candidate must be able to multitask and possess strong critical thinking skills.Appointment Management: You will be responsible for managing multiple phone lines, scheduling appointments, and ensuring accurate patient information and insurance verification.Financial Transactions: A key responsibility of this role is to accurately process co-payments and efficiently manage and collect all patient financial obligations with precision and attention to detail.