Job Information
Eaton Corporation Technical Sales Coordinator - Power Quality in Mascot, Australia
Key Duties:
Supporting optimal order management via phone & emails including but not limited to Purchase Orders, Pricing and Availability, Order ETA's, Debits, Credits and Warrantees
Work directly and collaboratively with product, accounts, sales and supply teams to ensure requests are supported and resolved efficiently and to quality
Proactively managing customer orders to provide On Time Deliveries and where not possible proactively engaging customers to provide optimal customer experience
Work in a team environment to achieve all customer service SLA's and support the PD sales team in achieving revenue goals
Adopting a continuous improvement mindset and support key change initiatives
Demonstrate a strong understanding of our products, services and systems
Qualifications:
Minimum of 2 years sales or product coordination, customer service, logistics or support experience in a technical environment OR…..
A recent graduate in electrical engineering with demonstrated experience in customer service
Excellent stakeholder management skills
Time management skills and ability to work independently
Strong customer service ethos and great attention to detail
What We Offer:
On-site parking
Competitive salary with access to bonus scheme
Inclusive working environment
Volunteer days
Outstanding training and development programs for both professional and personal development