FirstBank Jobs

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the Assistant Leadership Committee, the Assistant Director of Operations with a focus on our Spa, Food & Beverage Department and Gas Station is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the Director of Operations.

Summary:

Assistant Director of Operations overseas and supports hotel services including the Spa and retail areas, and additionally includes support of F&B Operations. Maximizes room revenues & occupancy by analyzing daily status rates & makes adjustments accordingly. Maintaining highest brand standards. Manages large events & ensures high volume occupancy special requirements. Analyzes rate variances, monitors credit reports & maintains close observation of daily house counts. Coordinates major projects such as renovations, capital expenditures, & equipment changes. Conducts weekly Rooms Divisions meetings, including monthly financial review with subordinate managers & senior hotel directors. Prepares revenue & occupancy forecasting & monitors labor expenses through schedule approval process. Hires, manages & trains subordinate managers & employees.

Duties:

· Responsible for short- and long- term planning and management of all hotel operations

· Staff training; Coach and counsel employees to reflect Hyatt service standards and procedures

· Ensure all hotel operations are done per Hyatt policies and procedures

· Direct the implementation of the payroll, reports, forecasts, inventory and budget for all departments

· Implement procedures to increase guest and associate satisfaction

· Maintaining Hyatt standards of service and ensure their implementation

· Develop and recommend the budget, marketing plans, and objectives and manages within approved plans

· Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, paid time off, medical health care, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, and many more!

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity. All Candidates must be in possession of identification proving authorization to work in the United States.

The salary range for this position is $75,000.00 to $95,000.00 .

Qualifications:

Progressive Hotel Management experience (typically with Hyatt).

· Retail and/or Spa Leadership experience preferred

· Clear concise written and verbal communication skills in English

· Must be proficient in Microsoft Word and Excel

· Must have excellent organizational, interpersonal and administrative skills

· Ability to lift, pull, and push a moderate weight

· A true desire to satisfy the needs of others in a fast-paced environment

· Service oriented style with professional skills

· Hotel/Hospitality degree an asset

· Must possess the following strengths: High energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service

· Experience developing standards and operating procedures

Primary Location: US-HI-Maui

Organization: Hana Hotel Maui

Pay Basis: Yearly

Job Level: Full-time

Job: Hotel Operations

Req ID: MAU000519

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.