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UnitedHealth Group Bilingual (English / Spanish) Service Account Manager in Miami, Florida

Cuando se trata de salir adelante y tienes la voluntad de ganar, vamos a llamarlo gran potencial de carrera!Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do.Or, the opposite, not being able to get the answers.AtUnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives.If you're fluent in English and Spanish, we can show you how to put all of your skills, your passions and your energy to work in a fast - growing environment. AtUnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us and start doingyour life's best work.^SM^ The purpose of the OnsiteService Account Manageris to delight our customers by resolving issues through timely and accurate problem identification, routing issues to the appropriate department or account manager as needed, and then delivering resolution or status of issues requiring additional research. This position will serve Miami-Dade County Public Schools. You will service Miami-Dade County Public Schools'UnitedHealthcareDental products (2 PPOs and 2 HMOs). You will report to the client location in downtown Miami on a daily basis. You will answer questions about dental benefits, authorizations, pre-treatment plans, eligibility, as well as work on Eligibility File Error Reports, and educate members on their UHC dental portal and benefits. You will also work closely with UHC account management as well as the client's benefits team.
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