Job Information
Robert Half CRM System Manager in Miami, Florida
Description We are currently offering a contract employment opportunity for a CRM System Manager in Miami, Florida. This role primarily involves supporting the Project Manager/Lead in an industry that heavily utilizes CRM systems. The successful candidate will be tasked with the responsibility of managing CRM systems, creating dashboards, and Configuration Management.
Responsibilities:
• Oversee the day-to-day management of the CRM system to ensure its optimal functionality.
• Create and manage dashboards for easy data visualization and tracking.
• Implement Configuration Management processes to ensure system consistency and efficiency.
• Collaborate with the Project Manager/Lead to understand project requirements and translate them into system configurations.
• Identify opportunities for system improvements and propose solutions.
• Coordinate with other team members to ensure seamless integration of the CRM system with other operational systems.
• Address any system issues promptly and efficiently.
• Conduct regular system audits to identify and rectify irregularities.
• Train other team members on how to effectively use the CRM system.
• Stay up-to-date with the latest industry trends and technologies to ensure the CRM system remains current and efficient. Requirements
• Demonstrated experience in a Support Project Manager/Lead role or similar position
• Strong skills in Configuration Management
• Proficiency in creating and managing Dashboards
• Extensive experience with Customer Relationship Management (CRM) software
• Excellent communication and interpersonal skills
• Proven ability to manage multiple tasks and meet deadlines
• Strong analytical and problem-solving skills
• Demonstrated ability to work effectively in a team environment
• High level of attention to detail and organizational skills
• Strong leadership skills and ability to inspire team members
• Ability to work independently and take initiative when required
• Excellent time management skills and ability to prioritize work
• Knowledge of project management methodologies and techniques
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Bachelor's degree in Business Management, IT, or related field preferred
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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