Job Information
Linnaeus Veterinary Receptionist in Longstanton, United Kingdom
Job Title: Veterinary Receptionist
Salary: £11.56 per hour
Location: Village Vet, Longstanton
Job Type: Permanent , Part-time
Hours: 17.33 per week
Shifts: Wednesday and Thursday 13:00- 19:00, Weekend rota 8.30am to 12.30pm on Saturday (1 in 3)
Village Vet has a great opportunity for a Veterinary Receptionist to join their fantastic front-of-house team!
We're looking for friendly individuals who love providing exceptional customer service and have a real passion for animal care!
Your role and responsibilities
Manage and deal with appointment bookings in a professional and efficient manner
Answer and make calls to veterinary practices, insurance companies and clients with a high level of customer service
Support the business with a range of administrative duties
Show awareness of financial control within the practice and follow up with clients for outstanding payments
Daily management of the practice diary to ensure all patients are booked in efficiently and any gaps can be proactively filled
Ensure that a high standard of client care is maintained at all times within the team
Work closely with your veterinary team and neighbouring branches
Maintain accurate stock rotation/replenishment, thereby avoiding products going out of date.
Assist with the management of the pharmacy, including unpacking orders, stock rotation and environmental temperatures
Serving customers and taking payments, advising customers on products and services
Banking duties.
Personal Specification
Previous Customer facing experience
Strong administration and organisation skills
Confident using the telephone
Reception or Client Care experience preferred
Cash handling and till operation
IT skills – confident in the use of Word, Excel and Outlook as a minimum
Benefits
5 weeks holiday plus bank holidays and Birthday Leave
Career progression opportunities
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
E-car salary sacrifice scheme
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme
About Us
We are a well-established, RCVS accredited, small animal primary care practice that covers the locations of London, Hertfordshire, and Cambridgeshire.
Alongside all our primary care services we also have a 24-hour continuous care hospital made up of our highly certified specialists and general practice staff to ensure the highest form of veterinary care for the benefits of pets and clients alike.
Village Vet Longstanton is a busy, friendly veterinary practice with a personal feel and strong community connections. We pride ourselves on the service provided to our loyal clients.
To apply, please complete the quick application form below. Alternatively, for more information, please contact Katie Knight on katie .knight@linnaeusgroup.co.uk