FirstBank Jobs

JOB REQUIREMENTS: Discover. Achieve. Succeed. #BeHere Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON - SITE. FTE: 1.000000 Shift: Shift 1 Monday - Friday with hours between 7:00 a.m -5:00p.m. The shifts are 8 hours per day and there may be some rotation or flexibility required for the start and end time depending on the clinic schedule. Join our team as a Patient Access Services Representative and make a meaningful difference in the lives of cancer patients. Your dedication and support will contribute to ensuring patients receive the care and assistance they need from the moment they walk through our doors. If you are passionate about patient care and enjoy working in a collaborative healthcare setting, we encourage you to apply and become part of our compassionate team. As a Patient Access Services Representative, you play a crucial role in supporting cancer patients from their first contact through their journey. You will be the welcoming face they see, assisting with navigating their way through appointments, scheduling, and coordinating their care. This position requires compassion, organizational skills, and the ability to work effectively within a team to ensure patients receive the best possible support and service. Job Summary: The Patient Access Service Representative (PASR) delivers an exceptional patient experience for \"front of house\"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone. EXPERIENCE DESCRIPTION: A minimum of one year of experience as a receptionist/assistant or work in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary. EDUCATION DESCRIPTION: High School diploma or equivalent is preferred. SPECIAL SKILLS DESCRIPTION: Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred. Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: Paid time off Growth opportunity- Career Pathways & Career Tuition Assistance, CEU... For full info follow application link. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. As a federal contractor/subcontractor, we take affirmative action in employment based on race, sex, disability and status as a protected veteran. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/D886CCEE753C40EE