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What You Need To Know

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we’re heavily invested in the most transformative new technologies – and the most brilliant tech professionals. Southern Glazer’s was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you’re looking to fill your glass with opportunity, come join our FAMILY.

Overview

The Senior Quality Assurance Analyst job is responsible for the overall quality of systems and technology that are released into ETP’s production environment. The scope of this role includes the comprehensive aspects of quality including testing documentation, planning and execution of testing, testing validation, and obtaining approval using both manual processes and automated tools that are available in the SGWS environment.

In their role, Quality Assurance is responsible for ensuring the product meets business requirements and overall business objectives by tracking and reporting quality assurance metrics such as defects, defect counts, test results and test status, as well as documenting problems and communicating the issue to development staff to assist in their resolution

Primary Responsibilities

• Serve in a team leader capacity with large-scale platform testing (SAP, JDA, etc.)

• Lead the implementation, build-out, or expansion of automated testing tools

• Coordinate and schedule testing programs with project and program teams

• Reporting testing outcomes to project stakeholders

• Coordinating the work of 3rd party Quality Assurance teams

• Perform quality and testing audits across the various IT functions to ensure quality and testing standards, procedures and methodologies are being followed properly and consistently

• Identify, recommend, and implement process improvement opportunities for SGWS quality assurance programs

• Review 3rd party testing programs to ensure quality and compliance standards with SGWS practices

• Understand various programming languages (ABAP, Java, C#, Perl, Python, etc.) and deployment tools such as Turnover, QGM/Solution Manager, as well as DevOps and CI/CD practices

• Identify test data requirements and work with other teams as needed to create and maintain test data

• Execute tests, both manual and automated, including documentation of test results and defects, assist in defect troubleshooting and resolution

Additional Primary Responsibilities

• Assist in the implementation and maintenance of software testing tools

• Create, run, and maintain reports to measure and track testing metrics

• Participate in test automation, including framework design, script development and maintenance

• Stay up-to-date on software application testing tools and QA best practices

• Deliver quality and testing process training to IT staff and project teams

• Perform quality and testing audits across the various IT functions to ensure quality and testing standards, procedures and methodologies are being followed properly and consistently

• Coach others, mentor peers to help them build capabilities

• Improve the efficiency of QA team, mitigate team conflicts and communication problems

• Motivate team members to work collaboratively and effectively

• Plan and document succession planning within scope of responsibility

• Report HP ALM QA metrics and testing status to project and application team members

• Support integration testing cycles through performing test scripts, coaching SAP super users and possible defect resolution

Minimum Qualifications

• Bachelor’s Degree (computer science, information systems, business administration or other industry related curriculum) or combination of education and equivalent experience

• 4 plus years serving as a Quality Assurance Analyst or business analyst

• 2 plus years experience with QA Testing tools such as Talend Data Quality, QuerySurge, Informatica, IBM InfoShere or similar Data Services QA testing tools

• 4 plus years strong SQL skills

• Understanding of cloud technologies like Azure or AWS

• Experience in Microfocus ALM or Microsoft TFS or Version One management tools

• Understanding of Application Programming Interface (API) along with mutli-system integrations

• 4 plus years experience in testing Data Warehouse technologies, Tableau and Business Objects reporting tools

• Strong team player with willingness to collaborate

• Strong analytical and problem-solving skills

• Strong capability to execute tasks with quality

• Proficient oral and written communication skills

• Good time management skills (i.e. works efficiently)

• Strong attention to detail

• Strong decision-making skills

• Experience executing a testing with large-scale platforms (SAP, JDA, etc.)

• Experience working with automated testing tools

• Experience coordinating and scheduling testing teams

• Expertise with software application test planning, execution and related testing tools

• Experience working with testing teams that are located offshore

• Ability to demonstrate Agile delivery values

Agile Delivery Values

• Openness – Team and stakeholders agree to be open about all work and challenges

• Commitment – Personally commit to achieving the goals of the team

• Respect – Respect your team members to be capable and independent

• Courage – You have courage to do the right thing and work on tough problems

• Focus – Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team

Preferred Qualifications

• Masters Degree

• Experience executing a testing with large-scale platforms (SAP, JDA, etc.)

• Experience with automated testing tools

• Experience coordinating and scheduling testing teams

• Experience working with testing teams that are located offshore

• Experience evaluating and improving QA practices and processes

• Experience interacting with Business team members during a testing program

• Experience working with third-party Quality Assurance teams

• Experience executing the regression and performance testing for packaged releases on a defined scheduled timeline coordinating the scheduling and resources

• Experience coordinating and scheduling testing teams

• Experience working with testing teams that are located offshore

• Experience evaluating and improving QA practices and processes

• Experience interacting and leading Business team members during a testing program

• Experience working with, and directing, third-party Quality Assurance teams

Physical Demands

Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine

Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping

May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.