FirstBank Jobs

Job Overview:

AsaPart-TimeFront Desk Associate,you’llbe responsible forprovidingexceptional customer service. Meets and greets residents; checks guests and serviceproviders in/out. Able to understand and react to emergency response and access controlprocedures;monitorsandoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms.Assistswith general concierge services and performsadministrative clerical,Wordand Excel document work. Walks the building premises as directedfor monitoring purposes.

Your Responsibilities:

• Providesexceptional customer service.

• Meets and greets residents; checks guests and serviceproviders in/out.

• Able to understand and react to emergency response and access controlprocedures;monitorsandoperateselectronic security control systems; and accuratelymaintains daily logs,recordsand forms.

• Assistswith general concierge services and performsadministrative clerical,Wordand Excel document work.

• Walks the building premises as directedfor monitoring purposes

• Monitors and controls access to the building

• Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary

• Provides general concierge services as well as administrative clerical work when needed

• Helpsmaintaina safe and secure environment throughout the building/property(s)

• Walks the building premises as directed for monitoring purposes

• Have the ability to understand and complete all required forms

• May be assigned other duties by supervisor

Skills & Qualifications:

• Ability to manage multiple priorities

• Demonstrates excellent customer service,communicationand time management skills.

• Basic knowledge of Microsoft Applications, especially Outlook,Wordand Excel.

• Command of information system hardware/software is preferred

• Good written and verbal communication skills

• Strong customer service and interpersonal skillsrequired

• Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions.

• Computer and peripherals, standard and customized softwareapplicationsand tools, and usualoffice equipment.

• Ability toquickly and easily navigatethe property/building asrequiredto meet the jobfunctions

• Ability to lift 30 – 50lbs

• Requires standing, sitting position forlong periodsof time, walking and occasionalclimbing when necessary

• Handle, finger, grasp and lift objects and packages; must be able to reach with handsand arms

• The employeeis required towork at a personal computer for extended periods of timeas well as talking on the phone for extended periods of time

• Must have the ability to detect auditory and/or visual emergency alarms

• Occasional overtime may berequired

• Must have the ability to work extended/flexible hours, weekends, and attend Boardmeetings.

Compensation :

$15-17perhour

Disclaimer Statement :

The above informationonthis description has been designed toindicatethe general nature and level of work performedby employees within this classification. It is not designed tocontainor be interpreted as a comprehensiveinventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not anall-inclusivejob description; therefore, management has the right to assign or reassign schedules,dutiesandresponsibilities to this job at any time.