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Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

It’s an exciting time to be joining Citi with the growth of the Institutional Credit Management (ICM). The objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise. Institutional Client Group (ICG) In-Business Quality Assurance is an integral part of the ICM organization.

The Business Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

In this role, you’re expected to :

• Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.

• Establishes quarterly audit process of attributes to ensure proper calculation and control.

• Works closely with business partners on findings and makes recommendations on improving practices.

• Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.

• Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.

• Conducts internal testing of dispute processes to ensure control.

• Monitors exceptions to dispute policy and identifies drivers of exceptions.

• Leverages data to examine impacts to Customer Experience and Regulatory breaks.

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 8-10 Years of relevant experience in Business Risk & Controls

• Experience in BCBS 239 is highly desirable

• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. relevant years’ experience in financial services.

• Consistently demonstrates clear and concise written and verbal communication skills

• Effective organizational influencing skills required.

• Third party vendor management preferred. Demonstrated ability to lead global team efforts

• Excellent problem solving skills Ability to see the big pictures with high attention to critical details

• Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

• Bachelor’s/University degree or equivalent experience, Masters advantageous

Global Benefits:

• We provide programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Risk Management

Job Family:

Business Risk & Control

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.