Job Information
Philips Sales Enablement Specialist - Service Solutions (Hybrid: Nashville, TN) in Nashville, Tennessee
Partner with leaders and stakeholders across the North America Health Systems Service Solutions Sales organization to enable sound decisions based on solid analysis of data and provide insight regarding interpretation of data and trends (explain the ‘what’ and ‘why’ of data results). You will be a part of a highly functioning and collaborative Sales Operations Team.
Your role:
Provide triage support to the Sales team, including adhering to standard processes and managing one-off situations requiring research and follow-up with a suggested solution path. Assisting the sales reps with contract support and maintenance tasks like resolving billing problems, determining contract entitlements, helping sales reps prepare and submit SFDC transactions, such as Opportunities, Budgetary Quote Requests, and more.
Support and research on new and renewed contracts, for items such as discount and pricing analysis (confirming entitlements, verifying configurations and contract information, etc.). Additionally, work on various reports to support sales reps, such as Service History Reports, Spend Data Reports, T&M Spend, Parts Usage, Labor Usage, and more. Assist with Sales general requests and, if needed, work with the correct teams to ensure the request is met on time.
As required, support general operational needs and projects. Develop and carry out data-driven continuous improvement projects and support Daily Management meetings, apply LEAN and Kaizen concepts (where needed) and become a super-user of Salesforce (SFDC), SAP and other technical tools.
You're the right fit if:
You’ve acquired 3+ years of experience using your strong analytical abilities to think logically, accept business concepts, create insights, and make strong arguments and/or cases for action. You also possess a strong desire to put customers first and deliver quality work on time.
Your skills include Developing and maintaining relationships across multiple internal organizations, having excellent interpersonal and communication skills with the capacity to listen intently and convey complex information succinctly, working cooperatively and in tandem with stakeholders to create win-win outcomes, and SAP and SFDC experience, as well as Microsoft Excel proficiency, required.
You have a Bachelor’s degree (required), with a persistent, resourceful, and resilient demeanor, who consistently delivers quality work. Also, open and adaptable to different perspectives, ideas, and people with a desire to learn and apply new skills and knowledge in changing conditions.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
You’re an effective communicator with the ability to influence and work with various stakeholders. An efficient multitasker who knows how to set priorities, you are a cooperative team member with the ability to manage several projects and establish priorities to meet goals while working across the organization to solve problems and discover solutions. You are a self-starter with a cheerful outlook, a good sense of humor, meticulous organizational abilities, a drive for ongoing personal development, and the capacity to both provide and receive constructive criticism.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Read more about our employee benefits.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this hybrid position, you must reside in or within commuting distance to either Nashville, TN .
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran