Job Information
Healthy Kids Programs Temporary Registration Specialist in New Windsor, New York
Temporary Registration Specialist
New Windsor, NY (http://maps.google.com/maps?q=565+Union+Avenue+New+Windsor+NY+USA+12553)
Description
WHO WE ARE:Healthy Kids is not just another childcare provider. We are Inc. 5,000's fastest-growing provider of Early Learning, Before and After School, and Summer Camp Programs with over 150 locations. We are a certified benefit corporation on a mission to reinvent accessible and affordable childcare for today’s families and create opportunities for our team to do what they love (and feel valued while doing it). Join our award-winning community and dive into a world of excitement, growth, and endless possibilities. Check out what it's like to work with us athttps://www.healthykidsprograms.com/workwithus.
WHERE YOU'LL BE:Our Main Office located in New Windsor, NY.
SCHEDULE:Mon-Fri 9am-3pm
STATUS:Part-time, non-exempt
PAY:$18-$19 per hour
We are seeking a motivated individual to join our Registration Team as a Temporary Registration Specialist. The Registration Specialist is our first point of contact for families interested in enrolling in our programs. They are responsible for providing outstanding customer service and being knowledgeable about our different programs and services, guiding families through the registration process, and setting up billing.
This is a temporary position from July to October with the possibility of going full term after a full evaluation.
JOB RESPONSIBILITIES:
Build sustainable relationships and trust with families through open and interactive communication
Manage large amounts of emails and phone calls in a timely manner
Approve registration forms and add children to schedules
Create accurate billing plans
Follow up with potential families
Stay knowledgeable on the various forms families will need to complete
Run CRM and billing reports
Assist the marketing team with various tasks to help spread the word about our programs
Requirements
QUALIFICATIONS:
Proven customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Strong attention to detail and accuracy
Strong data entry skills
High School diploma or the equivalent
Ability to read and communicate effectively
Must demonstrate the willingness to work in a team environment and be a team player
Possesses the ability to adjust to changing workflows and processes
Ability to work with limited supervision & still be productive, timely and accurate
PART-TIME PERKS:
On-Demand Pay:Why wait for payday when you can have your money when you need it?
Telehealth Benefits:Stay healthy and happy with access to virtual care
401(k) for eligible employees PLUS a 1% employer match:Yep, we're serious about your future too!
Paid Sick Time Off:Because everyone needs a break sometimes.
Career Development: Level up your skills and expertise on us!
Growth Opportunities:We’re growing and we need people to grow with us!
AFLAC Supplemental Plans:Because we believe in going above and beyond to take care of our team.
Did we mention certain applicants qualify for tuition assistance?Reach out to us for all the details!
Healthy Kids is dedicated to creating a workforce that promotes and supports diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Healthy Kids Programs makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, visit: healthykidsprograms.com
Salary Description
$18-$19 per hour